Claims
Making a claim? Start in the app.
Report a claim from your phone any time, day or night. A local broker sees it and follows up, so you are never on your own.
The All Insurance app
Report a claim in a couple of taps.
Our free app puts your policies in your pocket and lets you start a claim in minutes, 24/7. Download it, sign in with your client account, and tap Report a claim.
- Report claims 24/7
- View your policy documents
- Pull up your pink cards
- Check your coverages
- Request a change to your policy
How it works
Four steps, start to finish.
Download the app
Grab the free All Insurance app from the App Store or Google Play and sign in with your client account.
Tap Report a claim
Open the claims section and pick the policy the claim is for.
Add the details
Tell us what happened, when and where, and add photos if it is safe to do so.
We take it from here
A local broker reviews your claim and stays with you until it is resolved.
After-hours emergency
Outside business hours with an urgent claim that cannot wait? Reach the 24-hour claims line and get help right away.
Before you start
What to have handy.
- Your policy number (it is in the app under your documents)
- The date, time, and location of what happened
- A short description of the loss or damage
- Photos, if you have them and it is safe to take them
- Any police or incident report number, if one applies

New to the app?
Set up your online client account to view policies, pull up pink cards, and report claims from anywhere.

